Corporations are now looking to equip their staff with EQ skills through professional development programs.

Emotionally intelligent employees:

·        Are better communicators

·        Are able to make people feel more comfortable in their presence

·        Don’t react out of anger

·        Are more trustworthy and cooperative

·        Have a positive approach to problems, failures and mistakes

·        Are less likely to “burn out” as they are more able to read signals from their body

·        Are more adaptable and flexible

·        Recognise and appreciate individual differences

·        Have greater impulse control

·        Are more empathetic to customer’s and coworker’s needs

·        Are more enjoyable to be with

·        Motivate themselves and others

·        Are more optimistic and enthusiastic

·        Encourage people to keep going even when they want to give up

·        Get people to try again even after failing at something

·        Are good at influencing people

·        Have the ability to identify how people are feeling

Teams are more than the sum of the individual parts. The glue that holds them together can be supplied by EQ

From a corporate perspective, at least 75% of the reasons for losing a customer are EQ related, the human interaction. Purchasing decisions are made according to how customers “feel” about a product, a sales person, or a company image.

Passion for Life and it’s associated life skills, helps people to overcome difficulties and challenges in their life. It is the stimulus for people to move out from behind the ego’s façade, and live a more authentic existence.